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IAPT – Open Mind (Let’s Talk Wellbeing)

Open Mind is a service that provides psychological assessment and treatment for what are known as mild to moderate common mental health problems, which 1 in 4 of us will suffer with at some stage in our lives.

It is normal to experience changes in your mood and behaviour at times of stress and emotional upset. Your physical health may also affect your mood and stress levels. If these changes continue to affect you, then the Open Mind service could help.

We provide specialised skilled and accredited practitioners who are able to provide psychological therapies (talking therapies) for people experiencing common difficulties including depression, anxiety, panic, phobias, obsessive compulsive disorder (OCD), trauma and stress.

Therapies are based on guidelines from the National Institute for Health and Care Excellence (NICE). They include courses in Cognitive Behavioural Therapy (CBT), Counselling for Depression, Mindfulness Based CBT (MBCT) groups, Interpersonal Psychotherapy, Eye Movement Desensitisation Reprocessing (EMDR), Guided Self-Help Education and Group therapies.
How to Refer

You may be eligible for help if you are aged 18 or over and registered with a GP practice in Leicester City. You can contact your GP who may arrange a referral to Open Mind, alternatively you can self-refer by one of the options below:


Please note that if you are suffering with ongoing suicidal feelings and attempts, self-harm or a major mental health conditions, a psychiatric referral must be sought instead via your GP. Also, where there is substance/alcohol abuse or problems with violence, other support services should be accessed. Anyone currently receiving psychiatric care must continue with their care programme and is unable to access this programme.


Complete an online self-referral form
Call us on 0116 2927010
Email to contact someone who can take your details and arrange an appointment for you. We offer clinics in many places across the City, please state where you would prefer to be seen.

 What will happen once I have been referred?
Once we receive your referral we will contact you with information about your first appointment.

The first appointment is generally completed on the phone, and your Open Mind therapist will work with you to understand what the problem is and to agree the next steps. Together, you and your therapist will plan a programme of support and self-help activities that match your individual need.

Government Body
0116 2927010
Nottinghamshire Healthcare NHS Foundation Trust
Duncan Macmillan House
Porchester Road
Online, phone or email


What is

In Leicester City, Leicestershire and Rutland children and young people aged 11-18 can now access counselling online through our Kooth website. is an award winning FREE online counselling and wellbeing service, providing emotional and psychological support and advice for children and young people. is Anonymous, Confidential, Safe and Easy to use – Young people can make up their username when they sign up and chat privately with a trainer counsellor, or get involved in our magazine and online community or through our forums.

Available when young people need it – 24 hours. Messaging and chat rooms open till 10pm – 365 days per year to drop in and talk to someone. Counsellors are available from 12 noon till 10pm, Monday to Friday and from 6pm-10pm on Saturday and Sunday.

Professional and personal – Young people can read about and choose which counsellor to contact. All our online counsellors are qualified, experienced and have enhanced DBS checks.

Flexible – Young people have the choice to drop in when they want, or if preferred can arrange a booked time to talk with a counsellor.

A joined up service –We link with schools, community based services and health services to make sure young people get the best help they need at the time they need it.


NHS Service
24 hours. Messaging and chat rooms open till 10pm – 365 days per year to drop in and talk to someone. Counsellors are available from 12 noon till 10pm, Monday to Friday and from 6pm-10pm on Saturday and Sunday.
Online access
Leicester Counselling Centre


Confidential counselling service offering long-term counselling for up to 2 years to adults in Leicester, Leicestershire and Rutland. The centre works with individuals who are suffering from depression, anxiety or stress, relationship issues, past or present abuse, family problems, bereavement, money problems, work related problems and many other things. Clients are asked to make a financial donation towards counselling sessions on a self assessed basis. This is negotiable upon circumstances.

0116 255 8801
No 1 Lodge, Victoria Park, London Road, Leicester
Monday-Thursday 9am-8pm. Friday 9am-4pm
Self referral and via social care
Self assessessed donation
Let’s Talk Wellbeing – IAPT Services

Let’s Talk – Wellbeing is a service that provides both IAPT and Mental Health Facilitator services.

IAPT Services provide psychological assessment and treatment for what are known as mild to moderate common mental health problems, which 1 in 4 of us suffer with at some stage in our lives. It is not uncommon to experience changes in moods, stress levels and emotions, especially when there may be pressures and changes going on in your life. Your physical health may also affect your mood and stress levels. Talking with a qualified therapist can provide a chance to help to think through what is going on and develop some ways to help move forward. Let’s Talk – Wellbeing follows NICE guidelines and provides Cognitive Behavioural Therapy (CBT), Counselling, Eye Movement Desensitization and Reprocessing (EMDR) and Interpersonal Psychotherapy (IPT) ‘talking treatments’. We also provide self help programmes for mild to moderate mental health problems such as anxiety and depression. Having a chance to talk to someone who is qualified to help can make all the difference.


Mental Health Facilitator Service works in GP practices assisting to:-

Manage the Mental Health Registers with Primary Care
Offer Assessment, Education, support and advice for primary care staff

On-going work with those individuals who meet the criteria and are discharged from secondary care services.


Improving Access to Psychological therapies and Mental Health Facilitators
0116 8760157
Our main address is as follows but we do have satellite bases in Market Harborough and Narborough. Main offices are at 2 Bank Court, Weldon Road, Loughborough, Leics.
Our sessions take place by telephone or face-to-face at local community venues or GP surgeries; web-based facilities are also available
LE11 5RF
Predominantly 9.00am to 5.00pm Monday to Friday, excluding Bank Holidays. There are some limited, mainly telephone appointments outside these times in some areas.
4 referral routes:- For IAPT Services • Via your GP • Via our internet portal • By telephone call to 0115 8760157 • By completing a self-referral form and sending it to 2 Bank Court, Weldon Road, Loughborough, LE11 5RF For Mental Health Facilitator Services All referrals to MHF services are via GPs
Free to use – NHS service
Shama Women’s Centre
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Provides a variety of counselling, educational and recreational activities for women and girls of all backgrounds, religions and communities. Services include bereavement counselling, befriending services, confidence building, volunteering opportunities, help into work. A range of holistic therapies: Indian head massage, aromatherapy, reflexology. Courses in textiles, child care, computer, dressmaking and textile training. Well being activities: keep fit, yoga, gym and sauna. On site nursery.

0116 251 4747
39-45 Sparkenhoe Street, Leicester
Monday, Tuesday 9.15am-4pm. Wednesday, Thursday 9.15am-7pm. Friday 9.15am-1.15pm
Self referral, through a range of health agencies including GP’s
Tariki Trust
Tariki Trust

Offers counselling and psychotherapy for a broad range of psychological, spiritual and emotional issues. Aims to help clients find new ways to heal, grow and learn through the therapy process. Fees are on a sliding scale up to £45 per session. Clients must be able to travel to Narborough. Day and evening appointments available. Counselling room and toilet are on first floor with stairs.

* A supportive, reality-based approach
* Mindfulness and awareness work
* Flexible times
* No waiting list
* Sliding scale, affordable rates
* Independence and choice
* A pleasant environment in a homely setting

0116 286 7476
12 Coverntry Road, Narborough, Leics
LE19 2GR
By appointment only
Self referral, GP and via agencies
The Haven Counselling Centre

We aim to offer clients the space and time to explore and clarify any difficulties they may be facing. This includes bereavement, redundancy, illness, stress, depression, sexual or other abuse. Work is confidential except in certain circumstances which will be discussed. Therapists are from a variety of backgrounds and therapeutic styles and are committed to working to those of of any or no faith. All work is professionally managed and supervised. Apointments are available throughout the week in Ashby and Loughborough, though first contact is via our Ashby contact details. A confidential telephone answer phone is available to leave a message – calls are returned as soon as we are able if a name and number is left. We are accredited by ACC. Therapists/counsellers are accredited by BACP and UKCP (or are working toward accreditation). Couples counselling is available. Supervision is also available for other professionals, groups and ministers of religion. There is a £15 cost to cover the registration form and assessment appointment. The cost of further sessions will be negotiated.

01530 560921
The Haven
Park View 2, South Street
Ashby de la Zouch
LE65 1BP
Appointments available Monday-Friday
Self referral